Chamberlain Premium Whisper Drive WD962KEV Review

Are you interested in a great value for money garage door opener? If you are, then the Chamberlain WD962KEV is a superb investment. It comes loaded with features such are a motion sensor, remote control and even the ability to resist harsh weather. But, this isn’t all what this product has to offer. In our Chamberlain WD962KEV whisper drive garage door opener review, we will discuss all the positive sides and drawbacks of the unit in question.

Features and Product overview

Chamberlain WD962KEV review
Chamberlain WD962KEV

In the lack of a better word, this product brings us plenty of features and systems which have been implemented. We will begin with one which we liked and chances you will as well. The unit offers the ability to be programmed in different regimes, according to specific purpose a user prefers. This applies to opening and closure of the unit and it truly makes the chamberlain whisper drive WD962KEV garage door opener to stand out from the crowd.

Then we have safety features which have been implemented as well. They made the unit one of the most desirable garage door openers on the market at the moment. Obviously, we will explain the matter below.

A built-in motion sensor is definitely something most users want. Basically, it will prevent door closure if an object or any type of obstacle is located under the door. For homeowners with children, pets or those who do not pay attention to this issue, the built-in motion sensor is more than a just mandatory feature to have.

Having a garage door opener without a remote controller wouldn’t be very practical. That’s why the WD962KEV comes with this advantage. It is included in the package and it is ready to be used straightaway from the box.

The design is an advantage as well. It certainly isn’t the best-looking products out there, but it is one of the best, which is important for homeowners who only want products which can blend-in in their home interior/exterior.

The last, but far from least important feature here is the ability to withstand tough weather. The unit has been well-insulated and all the crucial components have been well-protected. In a nutshell, you can use this model regardless of the place where you live. It will stay operational as long as you need it.

Advantages Chamberlain WD962KEV has to offer

We honestly believe that purchasing this unit is an investment. You already were able to see some of the main features, which look more than just appealing, but now is the time to see the main advantages, compared to other products of the same purpose.

  • Built-in battery

Yes, the system comes with a built-in battery. Perhaps, it is one of the most important features here. What it does is allows you to use the garage door opener when there is no electricity. There is no need in telling you that this feature is reserved for more sophisticated devices.

  • Advanced belt-drive system

The belt-drive system here is powerful enough to perform all the operations you will ever need, but at the same time, it is more than just quiet. It has been made from high-quality materials, so a lifespan is extra-long.

  • Built-in times for door closure

How many times have you wondered did you close the garage door? With this unit, you won’t have to do that anymore. A built-in timer feature can be set to 1, or 5 or 10 minutes and it will automatically close the door if they have been left open. Adjusting the timer is more than just simple.

  • MyQ system

The app here allows users to download it, configure it and use their smartphone to control the garage door opener. The app is available on Google Play and on App Store. Thanks to a small feature here, a user is able to set up automatic light activation. It will be activated when the door is opened and when they are closed.

  • MVIS (Vibration Isolation System)

If a fast garage door opener is needed, this model may be the right choice, once again. The feature in question speeds up the overall process of door opening and closing. It does in an interesting way, while not affecting the system in any other way. In essence, you get quicker door opener without loss of power or any of other sub-systems.

  • Super-fast installation

Over the years we have had plenty of models which were too complicated to install. This one isn’t one of them! In a matter of fact, it has been known as one of the quickest and easiest garage door openers to install at the moment. The entire process takes a few minutes.

Product Critique

As usual, there are a few drawbacks.

  • Instructions are practically useless

As we have mentioned earlier, Chamberlain WD962KEV garage door opener is easy to install. But, how proficient a user actually is? In other words, the device can be installed quickly, but only if a user is capable of doing so without instructions. They are impractical, poorly written and they are far from detailed.

  • Low quality of light sensor

Despite the fact this unit comes equipped with a light sensor, the overall quality of it is average. It is far from the worst one we have encountered, but for a garage door opener of this class, we expected more.

  • Based on a cord mechanism

Most of the modern garage door openers are based on a chain system, which is stronger, more durable and safer. The Chamberlain model WD962KEV is based on a cord, which is a drawback. Maybe some users prefer it, but we still think chain mechanism is better.

Safety and Security

We all know that garage door openers must be safe and reliable at all times. Luckily, this one is safe and reliable, mostly due to Popsi Lock Anti-Stealing system. What it does is activate a gear-based lock at the same time when the door is closed. Furthermore, the lock cannot be opened by anyone except the owner. The system in question is known to be one of the best in the class and it is highly appreciated.

Auto force-sensing technology is present as well. What it does, is sense the temperature fluctuations. Then, it applies the calculations to the system and allows to the garage opener to close the door more precisely. Basically, it uses the force adjustment mechanism to complete this step.

Let’s not forget about the wireless keypad. As a safety feature, it must be included here. It allows users to program a 4-digit password. Programming is more than just easy and simple and it is done with a single press of a button. In addition, the door is closed with a single press of a button as well.

Installation and Programing

Chamberlain garage door opener WD962KEV is very easy to set up and program. It comes with a remote controller, a wireless keypad and an app support which allows you to use a smartphone to control the garage door opener. The instructions provided by the manufacturer are not something you will appreciate so you will have to understand how the system actually works in order to program it. On the other hand, on the official website is a bit better manual which you can use.

Programming the system is simple and comes with plenty of possibilities. You can program the automatic door closure, the automatic light turning on and even a password you will need to enter in order to open the door. In addition, programming the travel time is simple as well. All you have to do is to hold a button until you want the door to close/open and release it. That’s it.

In a nutshell, installation time will take around 2 hours, if you are replacing an old unit. If this is a first-time install, expect a bit longer time. In the worst case scenario, you won’t need more than 3-4 hours to complete the entire process.

Warranty and Support

We can say that the warranty here is an advantage. On a box, the warranty lasts 10-15 years, but according to the support team at Chamberlain, both, the electric motor and the belt-drive system have a lifetime warranty. For this price, a garage door opener with these features, this warranty is more than just desirable.

Customer support is above average, so there won’t be any issues here.  We were more than just satisfied with the customer support and we believe you are as well.


Chamberlain WD962KEV whisper drive is just perfect for homeowners who want the best garage door openers and to be positive their garages are perfectly safe at all times. First and foremost, it looks modern and expensive, despite the fact it is affordable. Then we have plenty of features, which include ultra-quiet belt system, motion sensor, app-control and even built-in battery for situations when the power is out. Safety and reliability are also advantages that should be taken into consideration. At the end, we must say that Chamberlain WD962KEV is something all owners are going to appreciate. It comes with all the systems and advantages a demanding user will need.

Visit our best rated garage door opener review and buying guide.